Terms of Use


Terms of Use. 

Welcome to DoggieSak! These Terms of Use ("Terms") apply to your access to and use of the websites, mobile applications and online services (collectively, "Services") of SOUQIT! Inc. and our subsidiaries and affiliates (collectively, "DoggieSak," "we" or "us") and your purchase of products and services from us, unless we provide you with different terms. By accessing or using the Services or making a purchase from us, you agree to be bound by these Terms and all terms incorporated herein by reference. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICES OR PURCHASE PRODUCTS OR SERVICES FROM US. 

These Terms do not alter the terms or conditions of any other agreement you may have with us. If you are using the Services on behalf of any entity, you represent and warrant that you are authorized to accept these Terms on such entity’s behalf and that such entity agrees to be responsible to us if you or such entity violates these Terms. We reserve the right to change or revise these Terms at any time and in our sole discretion. By continuing to access or use the Services or purchase products or services from us following the posting of any changes to these Terms, you confirm your acceptance of the revised Terms. We encourage you to review these Terms frequently to ensure that you understand the terms and conditions that apply when you access and use the Services and purchase products or services from us.

If you have any questions, comments or concerns about these Terms, please contact us at 1-630-881-4493

Pricing and Availability. All prices are shown in U.S. dollars, and taxes, shipping and handling charges are additional. All products and services are subject to availability, and we reserve the right to impose quantity limits on any order, cancel all or any part of an order, and discontinue products and services without notice, even if you have already placed your order. All prices are subject to change without prior notice.

Payment and Billing Information. By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase (including any taxes and other charges). If the payment method cannot be verified, is invalid or is otherwise not acceptable, we will notify you and your order may be suspended or cancelled if you do not resolve the issue promptly. You acknowledge that the amount billed may vary due to promotional offers, changes to your order or changes in taxes or other charges, and you authorize us (or our third-party payment processor) to charge your payment method for the corresponding amount.

Cancelling an Order. You may cancel your order as long as your request is made within forty-eight (48) hours of completing your purchase, provided that you have not yet received a shipment confirmation from us. In the event your order has already shipped, you may initiate a return in accordance with our return policy below. To cancel an order, please call us at 1-630-881-4493.

Taxes. We are required by law to charge applicable sales tax on products shipped to those jurisdictions that levy such a tax. In certain states, we are also required to charge tax on shipping charges. We do not collect sales tax on gift cards, as the appropriate sales tax will be charged on the purchase when the gift card is redeemed.

Errors. We attempt to be as accurate as possible and to eliminate errors; however, this site may contain typographical errors or inaccuracies and may not be complete or current. In the event of an error, whether in an order confirmation or in processing an order or delivering a product or service, we reserve the right to correct such error and revise your order accordingly (including charging the correct price) or to cancel the order and refund any amount charged.

Shipping and Handling. You agree to pay any shipping and handling charges presented to you at the time you make a purchase. We reserve the right to increase, decrease, add or eliminate shipping and handling charges from time to time, but we will provide notice of the charges applicable to you before you make your purchase. When you purchase a product from us, any shipping times we provide are estimates only and actual delivery dates may vary. Title to, and the risk of loss for, all products pass to you upon delivery to you. 

Damaged or Missing Products. Upon receipt of your order, please inspect your package. If you receive a damaged product, we will replace the product or issue a refund (including shipping charges) at no cost to you. Simply call us at 1-630-881-4493 to let us know what happened. In the event that you observe significant damage to the product’s outer packaging, please reject the shipment and have the carrier return it. If there is minor damage to the packaging, please indicate this when you sign for the shipment.

Returns and Refunds. We accept returns and issue refunds for certain products that are returned to us in an unused, unwashed and re-saleable condition within 14 days of receipt. Note that some products are not eligible for return, including all products marked “final sale”. In the event that we issue a refund, we will credit the payment method used to purchase the product, but note that we will not refund the original shipping fees. We may also charge return shipping and restocking fees, unless you opt to receive store credit in lieu of a refund. Please mail all returns to ___________________________. Please email us at ____________ or call customer service at 1-630-881-4493 Monday through Friday from 9am-5pm CST should you have any questions. 

License to Access and Use Our Services and Materials. Unless otherwise indicated in writing by us, the Services and all content and materials contained therein, including but not limited to logos, designs, text, graphics, photos, videos, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, "Materials"), are the proprietary property of SOUQIT!, Inc. and are protected by U.S. and international intellectual property laws. You are hereby granted a limited, nonexclusive, nontransferable, nonsublicensable license to access and use the Services and Materials. However, such license is subject to these Terms and does not include any right to (a) sell, resell or commercially use the Services or Materials unless you have our prior written approval; (b) distribute, reproduce, publicly perform or publicly display any Materials, except as expressly permitted by SOUQIT!, Inc.;  (c) modify or otherwise make any derivative uses of the Services or Materials, or any portion thereof; (d) use any data mining, robots or similar data gathering or extraction methods; (e) download (other than the page caching) any portion of the Services or Materials; (f) use the Services or Materials other than for their intended purposes; (g) decompile, reverse engineer, disassemble or otherwise reduce the technology underlying the Services to a human-perceivable form; (h) copy, frameset, enclose or otherwise distribute any part of the Services; or (i) display any Materials in connection with any obscene, explicit, indecent or infringing materials or information. Any use of the Services or Materials other than as specifically authorized herein, without our prior written permission, is strictly prohibited and will terminate the license granted herein. Unless explicitly stated by us, nothing in these Terms shall be construed as conferring any right or license to any patent, trademark, copyright or other proprietary rights of SOUQIT!, Inc. or any third party, whether by estoppel, implication or otherwise. This license is revocable at any time.

Trademarks. “DoggieSak”, the DoggieSak logo and any other DoggieSak product or service names, logos or slogans that may appear on the Services or products are trademarks of SOUQIT!, Inc. and may not be copied, imitated or used, in whole or in part, without our prior written permission. You may not use any metatags or other “hidden text” utilizing “DoggieSak” or any other name, trademark or product or service name of DoggieSak/SOUQIT!, Inc. without our prior written permission. In addition, the look and feel of the Services and products, including, without limitation, all page headers, custom graphics, button icons and scripts, constitute the service mark, trademark or trade dress of DoggieSak and may not be copied, imitated or used, in whole or in part, without our prior written permission. Reference to any products, services, processes or other information by name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation by SOUQIT!, Inc.

Disclaimers. The following applies only to your use of our site and does not affect any rights you have under the Uniform Commercial Code, applicable laws addressing products liability or rights you have pursuant to our return policy. 

THIS WEBSITE CONTENT IS PROVIDED ON AN “AS AVAILABLE” AND “AS IS” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT OR MATERIALS INCLUDED ON THIS SITE. WE DISCLAIM ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THIS SITE OR ITS CONTENTS.

Governing Law and Venue. THESE TERMS, YOUR ACCESS TO AND USE OF THE SERVICES, AND YOUR ORDER, RECEIPT AND USE OF PRODUCTS AND SERVICES YOU PURCHASE FROM US SHALL BE GOVERNED BY AND CONSTRUED AND ENFORCED IN ACCORDANCE WITH THE LAWS OF THE STATE OF ILLINOIS, WITHOUT REGARD TO CONFLICT OF LAW RULES OR PRINCIPLES (WHETHER OF THE STATE OF ILLINOIS OR ANY OTHER JURISDICTION) THAT WOULD CAUSE THE APPLICATION OF THE LAWS OF ANY OTHER JURISDICTION. ANY DISPUTE BETWEEN THE PARTIES THAT CANNOT BE HEARD IN SMALL CLAIMS COURT SHALL BE RESOLVED IN THE STATE OR FEDERAL COURTS OF DUPAGE COUNTY, ILLINOIS.

Miscellaneous. Unless otherwise specified herein, these Terms constitute the entire agreement between you and DoggieSak with respect to the Services and any products and services you purchase from us and supersede all prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you and DoggieSak with respect to the same. DoggieSak's failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. The section headings contained in these Terms are included for convenience only and shall not limit or otherwise affect the terms contained herein. These Terms, and any rights and licenses granted under these Terms, may not be transferred or assigned by you without the prior written consent of DoggieSak. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights on any other person or entity.

RETURNS & REFUNDS

We accept returns and issue refunds for certain products that are returned to us in an unused, unwashed and re-saleable condition within 14 days of receipt. Note that some products are not eligible for return, including all products marked "final sale". In the event that we issue a refund, we will credit the payment method used to purchase the product, but note that we will not refund the original shipping fees. We may also charge return shipping and restocking fees, unless you opt to receive store credit in lieu of a refund. Please mail all returns to _____________________________________. Please email us at _______________ call customer service at 1-630-881-4493 Monday through Friday from 9am-5pm CST should you have any questions.